![]() SOK has also recently completed a full audit of all 30 locations statewide, seeking ways to improve. SOK has increased the phone call answer rate 9X the previous rate, and has moved many services online, saving customers valuable time. “Since taking over driver license services in November 2022, Service Oklahoma (SOK) continues to strive to improve the experience for customers. KFOR reached out to Service Oklahoma and received this statement: “I don’t understand how a place can be open for 10 hours and service as few people as they do in a workday,” said Chris Delk, in line for hours. When those were gone, an employee would stick a chair outside with a sign that reads “come back tomorrow” and close the door. People in line told News 4 the agency would hand out around 20 tickets for different services each morning. You aren't required to obtain a replacement ID card, but you can if you want an updated card showing your new address.DHS delays REAL ID deadline another two years If you've changed your address, you can update your OK DPS records, either online or by mail. This must be done in person at an OK DPS office. If you've changed your name, you must notify the Oklahoma DPS and apply for a replacement ID card. To replace your ID card by mail while out of state, simply follow the directions above for renewing by mail. Provide proof of your identity, such as your:.Out of state/country address (the address where the license is to be mailed).To order a duplicate ID card in person, visit your local OK DPS office and: If you've lost or damaged your OK identification card, you can order a replacement in person or by mail (if you're out of state). Your last renewal/replacement was completed by mail (non-photo ID card).Your OK identification card has is expired.NOTE: You cannot renew your ID card by mail if: See the application form for complete instructions. A check or money order payable to the “Department of Public Safety" for the $25 or $50 fee.Proof of your identity, such a copy of your:.If you're outside of Oklahoma when your ID card is due for renewal, you will need the following items to renew by mail: Provide proof of your name change (if applicable). ![]()
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